Monica Perez Jolles

University of Southern California (USC), Los Angeles

Monica Perez Jolles, PhD, examines access and implementation of innovative health delivery arrangements designed to address health disparities. Dr. Perez Jolles holds a doctorate degree in Health Policy and Management from the University of North Carolina at Chapel Hill (UNC-Chapel Hill), and research affiliations with The Gehr Family Center for Health Systems Science at USC and the Cecil G. Sheps Center for Health Services Research at UNC-Chapel Hill. She joined the USC Suzanne Dworak-Peck School of Social Work in 2016 after completing a postdoctoral T32 NRSA fellowship in health services research at UNC-Chapel Hill. Dr. Pérez Jolles is a health services researcher with expertise in econometrics and qualitative research as well as community-based participatory research. Her research focuses on: a) evaluating complex interventions and developing decision-support tools to increase the capacity of health and human service settings to implement these interventions, particularly patient/family-centered coordinated care, and b) testing culturally designed patient activation and shared decision making interventions designed to improve care for children and young adults with mental health needs. Dr. Pérez Jolles has experience collaborating in two pragmatic trials recruiting hard-to-reach minority populations as well as leading secondary data analyses using national surveys such as the Medical Expenditures Panel Data (MEPS) and the National Survey of Private Child and Family Serving Agencies (NSPCFSA). Dr. Pérez Jolles has investigated the organizational and managerial context of health and human service agencies as they relate to how they innovate and deliver evidence-based services. She currently works on applying innovative research approaches to gain a deeper understanding of the standardized aspects of complex interventions while allowing flexibility for adaptations to meet local settings needs and characteristics.